From Past to Future: The changing thread of Chinese management capabilities

Insight from CEO Kelvin Chao of Talent Creations

Insight into Chinese management capabilities

The working culture

  • Mass production time is now over: there is no more “one-size-fits-all”
  • Survival or even success no longer constitute major concerns for the young
  • Fulfilment, doing what they enjoy, and doing what inspires them are foremost in their minds.
  • Working with a company vision as a compass bearing
  • In the past, the government guaranteed employees a job
  • Now young employees are mobile, not afraid to seek different work experiences
  • Important to let the modern employee feel that both the company and the business activity can inspire them.

Business culture

  • In the past, successful Chinese businessmen tended to follow Confucius doctrines based on intelligence, integrity, benevolence, righteousness, and loyalty
  • They ploughed back these values into a collectivist approach towards their company and their teams
  • In the past, business in China was all about cost
  • A firm would hire thousands of people, paying them a same wage and organising their work around two shifts.
  • Today, cost is no longer the dominant factor but rather the growth model.

Current to future capabilities

  • Change in organisational and functional developments to continue
  • In the specific context of Talent Creations, inventory management, engineering, processing, and strategy are the factors which have overtaken priority from mere labour cost
  • The young generation is talented and self-driven
  • Rather than force younger employees you must empower them
  • Structuring of operations to encourage workers to inspire each other
  • Still a requirement in China for managers in finance, marketing, and manufacturing
  • The new challenge is to recruit different types of expertise that address the fast-changing business environment
  • China needs people that are deeper, broader, cross-functional and even cross-industry in profile
  • Chinese business needs people who are global and multi-cultural.

Read the full article

Edited by Tom Gamble, the Council on Business & Society, from speaker’s notes: by kind permission of Mr Kelvin Chao

The Council on Business & Society Global Alliance is an ongoing international dialogue between six of the world’s leading business schools and an organiser of Forums focusing on issues at the crossroads of business and society – The Council Community helps bring together business leaders, academics, students and journalists from around the world. #CouncilonBusinessandSociety

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