Continuing with this month’s host school, the Fudan School of Management, Professor Jan Ketil Arnulf, Associate Professor at BI Norwegian Business School and the Associate Dean of the BI-Fudan MBA program, gives us an insight into his forthcoming article on KPIs.
“We live an abundance of information. KPIs or indicators are simplifications that claim to reveal if managers are on the right track before results are actually obtained. They are too often treated as an oracle’s voice from a magical source.
Stay clear of the indicator trap. Thinking is difficult and confrontational, but a useful servant to human beings. My guess is that this will last a while.”
Professor Jan Ketil Arnulf, Associate Professor at BI Norwegian Business School and the Associate Dean of the BI-Fudan MBA program
Jan Ketil Amulf’s full article “KPIs: Do You Fall in the Indicator Trap?” coming soon.
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